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Your Google account (Calendar)

Where it stands today

In Connected accounts, Google sits under Coming soon: ask the Ipsion team if you need it sooner. Once Sign in with Google is open for your account, it works as this page describes.

Today: Google under Coming soon in Connected accounts
Today: Google under Coming soon in Connected accounts

What we ask Google for

Read-only access to your Google Calendar, plus your Google address so you can see which account is connected. Nothing else: not your Gmail, not your Drive, and no permission to create or change calendar events.

Where it is kept

Google gives your server a key for your account, never your Google password. The key is kept encrypted in the saved logins and keys on your own Ipsion server. It is never shown in chat, and your agents never see it: they ask your server, and your server reads your calendar for them.

Who can see it

Start small, then widen

Move to the next step only once your agents have done well on the one before.

  1. A separate mailbox first. Make a Gmail account just for your agents, for example ops@yourcompany.com. Open the browser view, press Take over, sign in to that mailbox on gmail.com, then press Hand back. Your agents can read, write and send from it, never from your own Gmail.
  2. Read your calendar. Connect Google with Sign in with Google in Connected accounts. Your agents can now read your Google Calendar, read only. Connecting Google does not give them your own Gmail.
  3. Drafts. Paste a message into the chat and ask your agent to draft a reply. You read it, copy it and send it yourself.
  4. Replies on their own. Ipsion does not send from your own Gmail. If you want an agent to answer mail by itself, it does so from the separate mailbox in step 1.

Don't sign in to your own Google account in the shared browser. That gives your agents your whole Google account, Drive and sending included, not the read-only access above.

How to disconnect

Once Google is connected: the account it reads, and Disconnect
Once Google is connected: the account it reads, and Disconnect

Didn’t answer your question? Email support@ipsion.ai and say what you were trying to do.