Emails from your agent
Your agent keeps working while you are away. When it has something ready for you, it can tell you by email, so you don't have to open Ipsion to find out. Everything in an email is also in your console.
Not every account gets these emails yet. If you've never had one, nothing is wrong.
Who sends them
Your agent writes from its own address, the one Ipsion made for your account, ending in @ipsion.page. The sender's name is your agent's name and your company's name.
The result email
When your agent has finished a piece of work that needs your OK, like a set of posts, you get one email about it. It shows the work as a picture and lists each item.
- Approve all: opens a page where you confirm with Yes, schedule them. Nothing goes out until you do.
- Change or Change this one: opens a page where you pick what to change and say how. Leave the box empty and your agent asks you one short question instead. You can also just reply to the email with what to fix, like "make the second one shorter".
- See details in your console: opens your console.
- Useful or Not useful: tells your agent how it did. With Not useful you can say what was off. Your agent keeps it in mind for the next one.
If you already acted on the work in your console, the page says so. If the work changed after the email was sent, the page asks you to check your console first.
The midday and evening updates
Your agent can also send a short update around noon and around 8 pm where you are. It may move either by up to an hour. Each update lists what needs your OK, what's done, what is still waiting for you, and sometimes what it plans for tomorrow. The buttons work the same way as in the result email.
Work your agent does while you're quiet
On some accounts, your agent does a piece of work for your goal on its own, like three post drafts or a short video. It does the first one soon after you start. After that, if you haven't written to it for 3 days, it makes another, and otherwise about once a week. Only one unanswered piece waits at a time. Nothing is posted or sent until you approve it.
That work shows up in your console right away. It reaches your inbox only in the next midday or evening update, never as an email of its own.
When you won't get an email
- Nothing new. No update is sent when there's nothing new since the last one.
- You already saw it. If you opened your console after the work was ready, it doesn't email you about it.
- At night. Updates only go out between 8 am and 10 pm where you are.
- More than two a day. You get at most two updates a day.
- Old work. Work more than about a day and a half old stays in your console only.
Your agent never puts how much you use Ipsion in an email.
Stop the emails
Either of these works:
- Reply "stop". Reply to any email from your agent with stop as the first line or the subject. "unsubscribe", 停止 and 退订 work too.
- Press Unsubscribe in your mail app. Many mail apps show an Unsubscribe link next to the sender.
Your agent then stops emailing you. It keeps working for you in your console.
To get the emails back, contact us.
Reply to your agent
Your agent reads your replies. You can answer an email the way you'd answer a person: say what to change, or tell it your goals are different.
Privacy
The links in these emails carry only a random code, not your name or address. There is no tracking pixel. Ipsion counts which buttons are pressed, but what you type on a Change or feedback page goes only to your agent.
The buttons open a page first, and only the button on that page acts. That way a mail app that checks links can't approve anything for you.
Didn’t answer your question? Email support@ipsion.ai and say what you were trying to do.