For appliance repair shops
Every repair job, in its stage.
Techs tap the stage on their phone. The office sees every job and its days waiting.
One shop, up to 5 techs · pay nothing today
Not open yet, so nothing to pay.
No card. One email when it opens.
You're on the list. We'll email you when it opens.
Needs estimate 1
limit 2 daysRuizWhirlpool fridge, not cooling3 days
Awaiting approval 1
limit 5 daysChenBosch dishwasher, E241 day
Parts ordered 2
limit 7 daysPatelLG washer, drain pump9 days
NovakMaytag fridge, ice maker4 days
Parts in 1
ready to bookBrooksGE range, bake elementtoday
2
jobs past their limit: one email, each morning.
To: the officeSubject: 2 jobs are past their limit
Ruiz's fridge has needed an estimate for 3 days. Patel's washer pump: ordered 9 days ago, not in yet.
Open the board“It's going to require more and more office staff.”
A repair shop owner, Jobber community
“we sometimes have trouble keeping up with pending jobs and pending repair material”
A two-person repair shop, r/software